User Support

FAQ

Please read these frequently asked questions for answers to common questions. If you can't solve your problem after looking through these frequently asked questions, please send us a message via the "Contact Us" button below.

No questions containing "" were found.

Only results that include all the words in a search will be displayed.

0 Results Found

Contact Us

Before making an inquiry, please read through the FAQ to ensure your question has not already been addressed.

Contact Us
  • ・This form is for the mobile game Umamusume: Pretty Derby only.
  • ・Depending on the nature of your inquiry, you may not receive a reply.
  • ・Inquiries sent in languages other than English will not receive a reply.
  • ・All replies to inquiries will be sent in English.
Feedback

Share your feedback and suggestions regarding Umamusume: Pretty Derby.

Feedback
  • ・We will review your feedback to improve our services. Please note we are unable to provide individual responses to feedback messages.
  • ・We are also not accepting any plans, proposals, or content ideas from the general public. In the event we are sent anything of this nature, we are under no obligation to review it and bear no liability or responsibility for it or anything that may result from us having received it.